AAA Fire Protection Hiring for Customer Service Representative Job at Seattle, WA Full Time

SUMMARY:

Under the direct supervision of the Accounting/HR Director this position provides administrative support to AAA Fire Protection, performing a variety of administrative duties according to established policies and procedures.

DUTIES:

· Receives, screens, and directs phones calls and emails

· Assist Management, Technicians and Office Staff when needed

· Calls, emails and/or mails correspondence to customers as necessary to update accounts and answer any questions

· General clerical duties

· Assist the accounting office as needed (accepting customer payments and collection efforts)

· Sorts and distributes mail

· Perform other duties as assigned

Requirements:

• High School Diploma or GED equivalent required basic computer skills
• Some experience Microsoft Word, Excel and Outlook
• Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients/customers
• Ability to work independently, self-starter, energetic
• Ability to demonstrate good common sense and sound judgment
• Flexibility to adapt to all situations
• Honest, trustworthy, and responsible
• Ability to anticipate work needs and follow through with minimum direction

Hours are Monday-Friday 8am-4:30pm

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Seattle, WA 98109: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location