Location in Kingsport TN!! $16.50 per hour. MUST have 3 years of customer service experience.
Advanced Call Center Technologies is an essential service provider. We help thousands of people every day. Now is your chance to make a significant impact. ACT is seeking Customer Service Representatives who are passionate about helping others, to join our team.
· PAID TRAINING!
· Opportunities to advance within
· Hourly, overtime, and tremendous bonus opportunities
· Flexible full time schedules and stability!
· Affordable benefits for you, your spouse, and/or children after 90 days
· Paid time off and paid holidays after 90 days
Customer Service Representatives primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, cell technical issues. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities for Customer Service Representative
· Responds promptly to customer needs, solicits customer feedback to improve service
· Maintains confidentiality, listen to others without interrupting
· Speaks clearly and persuasively in positive or negative situations
· Multi tasks to document while speaking with the consumer.
· Demonstrates accuracy and thoroughness
· Looks for ways to improve and promote quality
Minimum Qualifications for Customer Service Representative
· Education: High School diploma or GED.
· Must be able to successfully pass criminal background check
· Data entry and basic computer skills
Job Type: Full-time
Pay: From $16.50 per hour
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