Community Colleges of Spokane Hiring for Testing Assistant Job at Spokane, WA Full Time

Starting salary for this position is: $2,890 (Monthly)

Employees starting at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. If an employee starting at anything higher than the entry step of the range, will have salary step advancement after 12 months and salary step advancement every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase in salary.

Community Colleges of Spokane (CCS) District Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

Spokane Community College (SCC) is a beautiful campus set along the Spokane River and near the urban city center of Spokane. Spokane is a mid-sized city in the inland Pacific Northwest with a high quality of life and quick access to the outdoors. In addition to the 148-acre main campus in Spokane, SCC serves over 10,000 square miles in eastern Washington including educational centers in Colville, Newport, Inchelium, and Republic. More information about relocating to/living in Spokane is available here: http://ccs.spokane.edu/Working-for-Us/Relocation-and-Living-in-Spokane.

SCC is one of two accredited community colleges that comprise the Community Colleges of Spokane. Serving about 22,000 students, SCC is an educational leader and responsive partner with the community and region to provide access to relevant programs of the highest quality. Offering state-of-the-art career technical programs (approximately 50% of total enrollment) as well as liberal arts/transfer programs (about 25%) and basic education for adults (about 25%), SCC’s comprehensive opportunities transform lives and enrich our communities. As a college we are collectively committed to the work that embraces diversity, promotes equity, and fosters inclusion and global awareness at every level of our college.

Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Testing Assistant in the SCC Testing/Assessment Division.

GENERAL DEFINITION

Under general supervision of the Testing Center Manager, this position supports the operations of the Spokane Community College (SCC) Testing Center including placement evaluations and proctored testing. This position will schedule and administer tests, enter and maintain data, prepare reports, address technical issues, and assist students with math placement. This position will compose written communications and documents and will provide students, staff, faculty, and the public with information about SCC’s policies and activities. This position will open and close the Testing Center and work weekends and evenings as required.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Responsible for reception desk activities. Assist with placement, administer proctored tests, enter and maintain data, answer phones, respond to email, schedule tests, prepare and maintain testing stations and materials, explain test results, and provide information on SCC’s activities and policies to students, staff, faculty, and the public. *
• Resolve problems and respond to inquiries. Follow established procedures for reporting testing irregularities to the appropriate individuals. *
• Assist with the training and direction of work-study students, as needed. *
• Organize and maintain paper and electronic records and files. Assist with record keeping, data collection and maintenance. *
• Assist with evaluation and data entry of alternative placement measures. *
• Work with multiple departments to facilitate the onboarding of new students and the support of continuing students. *
• Assist in the creation and management of facilities work orders and Information Technology (IT) tickets. *
• Maintain public-facing communications including website, web calendar, and phone menus. *
• Perform complex word and data processing tasks: merging, sorting, integrating text and graphics, and performing basic statistical calculations and reporting. *
• Assist with documentation of procedures and software technical requirements. *
• Troubleshoot technical issues, test software on computers, coordinate with testing companies’ technical support departments and SCC IT to solve problems with testing software, and assist with the coordination of technology upgrades. *
• Monitor adherence to Testing Center procedures. *
• Model professional decorum and mutual respect in all personal interactions. *
• Complies with district policy, procedures and directives, state and federal regulations, orders and statute and collective bargaining agreements. *
• Support and advance the CCS strategic plan and perform other duties as assigned. *

• Indicates this is an essential duty.

This position is designated a bargaining unit position.

REQUIRED COMPETENCIES (MINIMUM QUALIFICATIONS)

• Strong customer service skills.
• Strong verbal and written communication skills.
• Ability to administer assessments while ensuring test security.
• Requires working a flexible work schedule which may consist of evenings.
• Experience using computers including spreadsheets, databases, word processing software, and basic computer troubleshooting.
• Ability to learn new technologies and pass proctor certification examinations.
• Ability to maintain attention to detail and accuracy in an environment with frequent distractions.
• Ability to apply and follow procedures while working independently.
• Ability to interpret rules, policies, and procedures and problem-solve accordingly.
• Awareness of, and sensitivity to, the needs of a diverse population.
• Acceptance of the responsibility to promote the welfare and best interests of students at all times.
• A demonstrable understanding and acceptance of the mission, values, goals, objectives and strategic plan of CCS.
• The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
• Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

PREFERRED COMPETENCIES (DESIRED QUALIFICATIONS)

• Associate degree or higher from an accredited institution.
• Experience managing and troubleshooting computerized testing platforms.
• Experience administering assessments including prevention of academic dishonesty and ensuring test security.
• Experience in a testing/assessment, student services, or related environment in higher education.

TOTAL COMPENSATION WITH BENEFITS: $49,672 – $63,314

Total compensation is an estimate based upon adding the following amounts together:

• Base compensation of $34,680- $45,852, plus
• Current employer-paid health and related benefit contribution rates, plus
  • Click here for a full list of benefits.
• Median retirement fund contributions.

The actual total will vary depending upon each employee’s enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

PHYSICAL REQUIREMENTS

• Work is performed in a normal, temperature-controlled office environment.
• Work is sedentary in nature.
• Frequent use of computer and exposure to terminal screens.
• Visual focus and strain.
• Work directly with students/clients.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Frequent oral and auditory communication with others.
• Move up to 25 lbs. occasionally.

CONDITIONS OF EMPLOYMENT

• Full-time schedule (12-month, 40-hours a week).
• 6-month probationary period; may be extended up to 12 months.
• This position is overtime eligible.
• Criminal background check required.
• Position will work variable shifts.

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• CCS online application.
• Cover letter addressing your qualifications as applied to the responsibilities of this position. *
• Comprehensive resume. *
• Names, addresses, and telephone numbers of three professional references.*
• College transcript(s) if applicable – unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission. If you require an accommodation during the application or interview process, please contact HR at [email protected]

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.

Native Land Acknowledgement

We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Confederated Tribes of the Colville Reservation and the Kalispel Tribe. The CCS Pullman Center operates on the WSU campus and is located on the ancestral homelands of the Palus people and on the ceded lands of the Nimíipuu (Nez Perce) Tribe.

We pay our respect to tribal elders both past and present as well as to all indigenous people today. This land holds their cultural DNA and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is no longer a condition of employment.