Accounts Receivable Manager
Department: Credit & Collections Department
General Purpose of the Job:
Responsible for Accounts Receivable and Credit Management for all EPIC lines of business. The Accounts Receivable Manager will lead the credit and collections team in managing the company’s overall exposure to credit risk with its business partners. This includes but not limited to underwriting trade credit on sales to customers. Hire and supervise department personnel in accordance with the company’s policy and procedures. Work closely with senior management, sales and other areas of the company to support EPIC core values and goals.
Essential Duties and Responsibilities:
· Administer a portfolio of assigned accounts pursuant to EPIC’s Credit Department’s policy and procedures, within acceptable levels of delinquency control.
· Monitor and report on delinquent accounts and possible write-offs.
· Identify potential loss situations, as early as possible in the delinquent cycle and communicates appropriately.
· Issue applicable credit and collection related communications as necessary.
· Balance Epic’s desire to attract and retain customers with the need to minimize losses on uncollectible accounts.
· Extend credit in accordance with approved credit policies.
· Obtain and evaluate applicable credit information on new customers to establish credit limits and terms.
· Document the credit analysis in a customer credit file containing supporting documentation including but not limited to financial statements and credit reports as appropriate to the volume and credit limit.
· Seek necessary written approvals in accordance with company policy for credit limits and customer terms and communicate appropriately.
· Review customer accounts for appropriate credit limits and terms.
· Evaluate instances where customers exceed their credit limits due to unauthorized sales and make appropriate recommendations and communications.
· Authorizes release of fuel on accounts which are outside established credit terms and conditions.
· Perform on-call duties on a rotational basis as needed, after business hours, Monday through Sunday, for customers who exceed their credit terms.
Customer Payments
· Work with the billing department to coordinate and resolve customer issues that affect customer accounts.
· Ensure that sales personnel are advised on customer disputes, collection issues, and doubtful accounts.
· Manage repayment agreements and communication.
· Monitor deteriorating accounts and take appropriate action for collections.
· Analyze the doubtful accounts and recommend adjustments to the bad debt provision as appropriate.
Accounting and reporting
· Manage the prepare an annual operating budget for respective credit line of business. Review actual performance against budget.
· Coordinate month-end closing processes
· Report on agreed KPI’s
Fuel Purchase Contracts
· Manage the fuel purchase and credit contract templates for use by sales.
· Review executed contracts for accuracy and completion.
· Maintain and manage files for executed contracts.
Supervision
· Manage the hiring process for positions as needed, coordinating with the human resource, controller, and CFO.
· Train and cross-train the team members to enable them to perform at high standards.
· Ensure that performance reviews are completed and delivered as required for team members.
Minimum Experience:
· 10 Years
Minimum Education (including degrees, certificates, licenses, registrations):
· Bachelor’s degree
An Equal Opportunity Employer including Disability/Vets
Job Type: Full-time
Pay: $31.00 – $36.00 per hour
Benefits:
Physical Setting:
Schedule:
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Work Location:
Work Remotely:
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