Executive Maids Hiring for Sales Associate/Customer Service Representative Job at Boynton Beach, FL Full Time

Business Growth and Client Relations Specialist

Sales and Customer Service

This position answers the phone, provides phone quotes to prospective clients, convert leads to sales, schedules initial jobs, inputs data, and delivers exceptional customer service to our customers. From the top down, we are a company that takes pride in our company culture which carries over into our day-to-day work! We LOVE our clients and are extremely motivated in taking the company to the next level.

Bring your enthusiasm, good vibes & a can-do attitude, ability to learn new software’s quickly, meet and exceed expectation consistently.

Job Requirements

• 2 years – Current Sales Experience
• 2 years – Current Customer Service experience
• Ability to learn new software
• Ability to pivot at a moment’s notice
• Problem solver
• Can-do Go-Gettum attitude
• Upbeat and helpful phone voice
• Ability to pass a background check and drug test
• Technologically savvy: including Email, Google products, Excel, Word, Slack, RingCentral or other VOIP and how to navigate the computer
• Helpful: Experience with scheduling software/CRM
• Ability to listen to prospective clients to learn their needs and wants
• Basic computer skills including google docs/sheets/word/excel/

Job Description:

• Be the first point of contact for all future clients and team members. So you must be good on the phone.
• Monitor emails where quotes are delivered and call lead within 3 hours of being received
• Fabulous time management
• Track and know all numbers required by this position
• Ability to prioritize
• Sales and Schedule all new clients
• Follow up on all leads
• Be prepared for and arrive 5 minutes early to Level 10 Meetings
• Input Client data into all software systems that we use.
• Daily interaction with current client – future clients and our Rockstar Cleaning Techs
• Follow up with clients after their first cleaning.
• Meet and exceed sales goals!
• 3 shoutouts to our cleaning techs per week – different person each week
• Follow up with quality concerns with empathy and understanding and notify Office Manager/Owner.
• Follow all Company Procedures/Processes/Policies
• Check phone messages and emails throughout the day.

Job Benefits:

• Monday – Friday 8:30am – 4:30 pm
• Fun and exciting growth atmosphere
• PAID vacation after 1 year continuous work
• Awesome bonus program
• Growth potential – we promote from within whenever possible.
• Upbeat team building environment.
• Work with the owner who trains you and sets you up for success.
• Starting pay $18

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Outbound Phone Sales: 2 years (Required)
• Customer service: 2 years (Required)

Language:

• and Reads English (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location