Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
As a Seasonal Customer Service Consultant, you’ll represent Gap Inc. and our brands and take pride in delivering an exceptional shopping experience for our customers. In this role, you’ll speak with customers who have placed online orders and you will be responsible for answering questions regarding returns, exchanges, price adjustments, missing packages and missing items. You will support your team to drive results and deliver best-in-class service in a fast-paced environment. This is a seasonal remote position working from home. You will be required to complete a three-week, full-time virtual training (Monday – Friday) in addition to coming on-site once to pick-up equipment and complete paperwork.
Benefits include: Remote working, paid training, weekly pay and a generous merchandise discount for our brands – 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta and 30% off at Outlet. Also offering differential shift pay for evening schedules starting after 1:00PM in your working time zone.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.
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