Under the leadership of the Dispatch & Operations Supervisors, the Transportation Coordinator
is responsible for supporting and monitoring aspects of revenue service operations, with an
emphasis on safety, quality of service and on-time performance, ensuring resources are available
to meet service commitments and effective radio communications to support field operations.
Provides leadership and establishes performance standards as outlined in the Strategic Plan.
problems, operator and customer conflicts, complaints and disputes.
handle unruly/ill passengers by requesting medical assistance, obtaining law enforcement assistance or personally and professionally handling situations.
operations support staff.
needs of RTA regarding coverage of operations such as emergency situations, bus replacement and repair, re-routing
of buses, delays in service, and detours.
adverse weather, detours, and schedule changes.
and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able
to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
uses technology to increase productivity; keeps technical skills up to date.
support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
arrives at meetings and appointments on time.
supports organization’s goals and values; benefits organization through outside activities; supports affirmative action
and respects diversity.
directions and instructions using diplomacy and effective interpersonal relations with a variety of individuals.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or
This position has no supervisory responsibilities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional light physical effort with repeated changes in position within the work routine.
POSITION TYPE & EXPECTED SCHEDULE:
Full time position – schedule may vary. Required to be on-call during assigned after-hours periods to address any emergency situations, including accidents, adverse weather and road conditions and serious incidents.
This is a full time, non-exempt, pay grade 13 position with an initial hiring range of $46,476 (minimum) to $58,097 (midpoint). Interested internal candidates must submit their Career Opportunity Application to Sean Urke in Human Resources no later than 05/12/2022 by 5:00 p.m.
Effective November 1, 2021 all newly hired employees of the Greater Dayton Regional Transit Authority must have been fully vaccinated and provide full vaccination status by showing proof of vaccination (e.g. vaccination card) for COVID-19. The following vaccines have been approved/recommended by the Centers for Disease Control and Prevention (CDC) for COVID 19.
THE GREATER DAYTON RTA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Job Type: Full-time
Pay: $46,476.00 – $58,097.00 per year
Ability to commute/relocate:
Work Location: One location
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