Mindful is leading the way in the customer experience marketplace, and we’re passionate about our mission to enable people to get the help they need, from brands they love, on terms they choose. To do this we’re reinventing the customer experience with our SaaS based platform Mindful that gives customers control of their time when communicating with a brand across every channel. Mindful’s client base consists of the top financial, insurance, retail, communications, and other Fortune 500 companies dedicated to transforming their customers’ experience.
We are looking for a Solution Delivery Engineer to join our team. In this position, we’re looking for someone to successfully deploy and deliver the Mindful platform for our clients with a diverse range of contact center software and applications.
Does collaborating with clients to guide high level integrations with SaaS platforms and the client’s contact center solution get you excited to flex your problem solving & communication expertise?
We need someone who can quickly achieve technical proficiency of Mindful features and configuration options, and guide clients independently according to best practices and the client’s business needs.
What You’ll Do:
What You Bring:
How do we keep the best talent happy?
How about we start with “Open PTO” – not only do we offer that, but we encourage employees to use it!
Compensation matters! We recognize great talent and make sure you are compensated accordingly. In addition to highly competitive salaries, VHT offers a comprehensive benefits package including:
We at VHT are particularly interested in having a diverse team with a broad set of skills and viewpoints. If this seems like your dream job, but you’re not sure if you qualify, apply anyway!
This position is available for remote work to candidates residing in the following states: OH, TN, AZ, CA, CT, FL, GA, IL, KS, ME, MD, MA, MI, MN, MS, NC, NJ, NY, OR, PA, SC, TX, UT, VI, WA, WI.
Visa Sponsorship: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. Please note, this position is not eligible for visa sponsorship.
VHT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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