National Association of Boards of Pharmacy Hiring for Coordinator, Inspection Programs Job at Mount Prospect, IL Full Time

Coordinator, Inspection Programs

This position is non-exempt.

The Coordinator, Inspection Programs is primarily responsible for evaluating and advancing applications for entities seeking inspections by developing a proficient understanding of the Inspection Programs. The individual will possess in-depth knowledge of all inspection programs.

Task Coordination

• Applies knowledge of NABP inspection programs application processes and facility requirements to answer, discuss, or challenge unique questions through written and/or verbal communication as appropriate.
• Evaluates initial document submissions and applicant responses, prepares reports, and communicates findings

• Independently processes new and renewal inspection applications, and offers potential solutions to the Pharmacy Inspection Manager when presented with challenges.

• Ensures applicants are properly scheduled for an inspection and receive their inspection report in a timely manner.

• Reviews, compiles, and generates final inspection documents for program manager review and distributes to required entities and internal accreditation programs.

• Compiles and reviews inspection responses from facilities for distribution to required entities and internal accreditation programs.

• Independently and efficiently stewards a panel of facilities assigned through the application, inspection, and response processes.

• Uploads documents to the Information Sharing Network as required.

• Processes invoices and refunds for applicants.

Coordinate Relationships

• Develops working relationships with assigned applicant contacts by interacting regularly, being responsive, and providing superior customer service through professional verbal and written communication.
• Actively participates in department or project meetings by listening, understanding others’ opinions and ideas, asking questions to help facilitate discussion, and speaking up to offer an opinion or potential solution without being asked.

• Trains new or existing staff in processes and programs and acts as a mentor and example for Assistant I and II level positions.

• Solves routine applicant problems independently and executes the solution to achieve a desired outcome.

• Identifies complex applicant issues and develops solutions to bring to the Manager and Senior Manager’s attention for review and approval for execution.

General Responsibilities

• Processes phone calls coming into the general accreditation and inspection phone line.
• Attends to the day-to-day operations and responsibilities while looking ahead to effectively plan for future work or deadlines.
• Adapts to changes in the programs, processes, or department in order to assist the team for the greater good and offers suggestions for process improvements where applicable.
• Works independently with limited supervision while producing quality work.
• Assists in writing and revising department policies and procedures. Responsible for the quality assurance of drafts and can identify when a policy or procedure needs to be updated.
• Utilizes the Association’s annual professional development allotment to develop and enhance skills that can be used to strengthen the department and aid future professional growth.

Job Requirements

• Associates degree in a related field. Bachelor’s degree preferred.
• 3 or more years of office experience.
• 1 to 2 years of experience in pharmacy operations and/or the medical supply chain. (pharmacy technician experience a plus).
• Experience with the accreditation or review process desired.
• Excellent written and verbal communications skills.
• Exhibits an outgoing personality and critical thinking skills and embodies strong customer service skills.
• High level of detail orientation, time management and organizational skills . Capable of handling multiple programs or projects across multiple customers with ease.
• Proficiency in business communications and correspondence, including advanced competency in Microsoft Office, databases, and other computer applications.
• Excellent presentation, communication, and collaboration skills.
• Any combination of training, education, and experience that is equivalent to the employment standards listed above that provides the required knowledge and abilities may be deemed acceptable for this position.

Job Type: Full-time

Pay: $40,000.00 – $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
NABP has a wellness screening program for employees working out of headquarters. We take all necessary precautions, including health screens, regular medical checks/questionnaires, regular sanitizing, masks required, daily temperature checks, etc.

Work Location:

• One location

Work Remotely:

• Temporarily due to COVID-19