Pioneer Credit Recovery, Inc.® (Pioneer) is a national leader in the collection industry providing collection services on defaulted debt. Headquartered in New York, Pioneer employs more than 1,000 professionals and is the largest private sector employer in Wyoming County, New York. Pioneer also has offices located in Florida, Delaware and New Jersey. Pioneer maintains partnerships with federal and state clients, guarantee agencies, credit card providers as well as colleges and universities. Pioneer provides its clients with quality results, experience, leadership, and technology, including state-of-the art infrastructure, telecommunications, and collections systems-ensuring the best the industry has to offer.
We are located at 820 North French St. Wilmington, DE 19801 in the Carvel State Office Building
Rate of Pay $14.50/hour
The Collector will effectively locate and communicate taxpayers via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Resolve issues of a non-routine nature as necessary. Perform skip tracing and contract observance functions to ensure compliance of all company, client, and Federal Regulations. Continually maintains the Taxpayer’s case file with new or changed data.
1. Communicate with taxpayers in regards to the repayment of their delinquent taxes.
2. Maintain and Update the Taxpayers Case files
3. Ensure all accounts are worked within client standards and State regulations.
4. Perform skip tracing to locate delinquent taxpayers
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.
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