Penske Hiring for Manager, Recruiting – Warehouse and Logistics Hiring Job at Reading, PA Full Time

• Manage daily interaction of warehouse and logistics (non-driver) hiring with all recruiters, hiring specialists, and recruiting assistants including distribution of requisitions, balancing of recruiter workload, assisting with prioritization and productivity, assist with issue resolution and promote behaviors that enhance customer satisfaction
• Directs and oversees all staffing activities. In PL, this includes Market strategies, Workforce Planning and warehouse hiring results for the regions and areas of responsibilities and startup staffing strategies.
• Facilitates efficient collaboration between Operations leaders, HR leaders, and all Recruiting team members to ensure alignment to staffing needs and activities.
• Assure recruiters are consistent in their approach to following the recruiting process at Penske, verified through audits, assessments, and customer feedback
• Coach, mentor, and develop direct reports including Recruiting Supervisors, Recruiters, Hiring Specialists and Recruiting Assistants.
• Oversee all necessary team management activities including associate relations, expense report management, training and company program compliance, and overall direct report engagement.
• Special projects to support organizational staffing initiatives (steering committees, warehouse staffing, overall recruiter training, etc.)
• Facilitate and handle escalated concerns that fall outside of the Supervisors capabilities.
• Oversight responsibility for contact center technologies including hardware, call routing applications (NICE/Genesys), lead generation/CRM marketing tools, and Oracle/Taleo recruiting systems.
• Use all data and customer feedback to improve the quality of the tools, process, and associate training.
• Deliver key business plan information regarding expense projections, hiring need forecasts, and call volume estimates to Director or other HR leadership.
• Other projects as assigned by supervisor or other HR Leadership

• Bachelor’s degree or equivalent relevant work experience
• At least 5 years of recruiting experience in high-volume, multi-site recruitment environment required
• At least 3 years of management of direct reports required.
• 3 years recruiting operations and project management experience required.
• Must have demonstrated strong organizational and documentation skills
• Strong analytical skills, with the ability to review reports and make recommendations
• Prior demonstrated experience using computer programs such as including Microsoft Office 365, Smartsheet, and internet search, required.
• Able to communicate effectively both in-person and through written correspondences and presentations with candidates, peers, managers, and leadership.
• Must have demonstrated internal customer service skills, including troubleshoot and problem-solving experiences.
• Detail oriented, self-motivated, strong organizational skills and ability to prioritize.
• Willingness to travel, up to 50% to assigned operations by car, plane or train overnight, as required. Travel may occasionally be short notice as dictated by business needs.
• Excellent knowledge of Internet candidate data mining; recruiting certification preferred
• Strong knowledge of enterprise applicant tracking systems required, prior experience with Taleo preferred
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required

Physical Requirements:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate must regularly lift and /or move up to 25lbs/12kg and occasionally lift and/or move up to 50lbs/23kg.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
• While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

Penske is an equal opportunity employer.

ABOUT PENSKE LOGISTICS:
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.