Performance Home Medical Hiring for Customer Service Billing Representative Job at Kent, WA Full Time

Rapidly growing company and one of the area’s largest Washington State providers of Respiratory and Sleep Therapy equipment, Performance Home Medical, seeks candidates to join our Billing Center phone team. As one of our accounts/billing receivable representatives, you must be responsible, reliable, detail oriented, and can multi-task in a fast paced professional and challenging environment. You must also have good people skills to deal with patients, referral sources, and insurance companies on the phone. Previous professional experience or educational background in healthcare with medical billing systems and other computer software is a plus but not required. A background in medical equipment billing experience preferred but we will train the right candidate.

Job descriptions and needs would entail but not limited to:

• Ability to learn quickly.
• Team player that will contribute for a professional and fun environment to work in.
• Prioritize multiple tasks efficiently and independently in a fast-paced environment.
• Competency in working within a healthcare billing and records system.
• Answering patient and insurance phone calls with questions regarding invoice and insurance documentation requirements.
• Troubleshooting patient issues with their account including detailed review of invoices submitted to their insurance companies.
• Ability to de-escalate situations involving dissatisfied patients.

Part-time hours and flexible schedule.

Job Type: Full-time

Pay: $18.00 – $19.00 per hour

Schedule:

• Monday to Friday

COVID-19 considerations:
All employees are required to be fully vaccinated against Covid-19

Application Question(s):

• Are you fully vaccinated against COVID-19?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location