Roche Bros Supermarkets Hiring for Floral Clerk Job at West Roxbury, MA Full Time

Minimum Qualifications:

• Must be 16 years of age.
• Must be self-motivated, able to work independently.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities:

• Handle each customer transaction in a courteous, friendly manner, and go out of your way to satisfy any request for assistance.
• Commit to the “Golden Rule” while working with all associates to build a strong floral team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Be knowledgeable about floral products and offer suggestions for plant care and floral arrangements, along with having the ability to locate the information if not readily available.
• Place customer special orders in person and over the phone.
• Design and put together floral arrangements for all occasions and gift wrap bouquets for customers. Record any and all flowers used on the inventory sheet.
• Make arrangement/plant upgrade bows for the season.
• Participate actively on the control of shrink by keeping accurate records of product dumped, lost, or damaged, and minimizing waste on product and supplies.
• Order necessary variety; receive, process (under 18 restrictions apply), display, rotate and store product deliveries to assure quality control.
• Keep all floral merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Ensure that all product is accurately priced, and that it scans at the register.
• Keep back room/supply area, coolers and display cases organized and clean.
• Perform proper plant care maintenance for both inside and outside product (i.e., watering and trimming foliage and blooms on potted plants, etc.).
• Perform water changes for cut flowers on scheduled days.
• Present favorable impression in dress, personal hygiene and business attitude.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Exercise proper safety practices when lifting or moving product, and operate department equipment and tools (under 18 restrictions apply).
• Keep sales and work area mopped, swept clean, orderly, and free from safety hazards; report any hazards to management.

• Assist with the daily inventory.
• Inflate balloons and hang up signs.
• Decorate the department to fit the current season.
• Monitor the cooler and display cases for correct temperature to assure product quality.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties assigned by management.

Physical Demands: (per work day):

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Machines, tools, and equipment utilized:

Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures in wet or humid environments.