The individual in this classification will oversee the American Rescue Plan (ARPA) funds for the Community Programs portion of the Board of Commissioner’s ongoing initiatives. This position will play a lead role in planning, developing, managing, and executing the County’s public engagement initiatives related to ARPA funds. Programs to be facilitated include the following;Small Business Grants, The Homelessness Inititive, Workforce Development, Rental Assistance, in addition to other Community-focused initiatives as requested by the Commissioners. The employee will perform a variety of professional duties to ensure Countyresidents have full access to community services and resources; facilitate communication and promote awareness, understanding and involvement in the County’s initiatives; address issuesthrough program development and implementation, improve relations and identify opportunities for improving services to the community. The employee in this role receives general direction and supervision from the Board of Commissioners.
Essential Functions: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Prepare and administering program budgets, that are associated with ARPA funds and/or related grants.
Plan, develoe, manage, and execute the County’s public engagement initiatives related to the following programs; Small Business Grants, The Homelessness Inititive, Workforce Development, Rental Assistance.
Develop, manage, and oversee public engagement strategies for County initiatives, projects, programs, and services; research and review public engagement best practices; review, measure and analyze engagement activity, effectiveness, and outcomes.
Plan and coordinate efforts for County programs to develop key communication messages toincrease public participation and promote awareness of needs and services; work diligently toprovide information to the community on how to participate in the available programs
Create content and graphic design for various communication components and distributeinformation through various printed and electronic media, meetings, workshops,
conferences, and the Internet.
Work with County leadership across multiple departments to identify engagement needs and develop project-level strategies for public involvement.
Develop and establish collaborative partnerships with a diverse set of people and organizations to include community groups, non-profits, non-governmental agencies, faith communities, businesses, schools, and service providers to identify and address issues; maintain and improve database of community contacts; develop and maintain
neighborhood association and community association tracking systems and mailing lists.
Plan and coordinate a wide variety of community special projects for County-sponsored events and initiatives.
Conducts presentations to county officials, community partners, and citizens, using various platforms to provide program details and increase involvement.
Represent the County in meetings with the public, community groups, and other key stakeholders to support resident decision-making, listen to concerns, and advocate for increased program participation.
Provide direct assistance to residents who need help in accessing and using County and community service; Identify, respond to and document citizen issues, concerns, and requests.
Analyze community issues and create programs to address those issues as requested; create sustainable and measurable partnerships between neighborhoods, citizens, and the County; tie work to Board of Commisioners strategic results and report performance.
Prepare and deliver reports to County leadership, community and neighborhood groups.
Employees in this classification may be expected to perform any related duties as required by proper authority.
Knowledge, Skills and Abilities
Knowledge of operational characteristics, services, and activities of county government.
Knowledge of related Federal, State, and local codes, laws, and regulations.
Knowledge of principles and practices of public relations, public participation, marketing, and media relations.
Knowledge of effective communication and public speaking techniques.
Knowledge of social and economic conditions, cultures, dynamics, and issues associated with living and working in diverse communities.
Knowledge of community problem-solving from a systems perspective.
Knowledge of principles and practices of community engagement/public participation, and project management.
Knowledge of community resources, organizations, functions, and service delivery systems.
Community organizing, outreach and capaCounty building.
Knowledge of public outreach, citizen response, and neighborhood development and program planning principles, practices, current issues, and trends.
Knowledge of methods and techniques of filing and record keeping.
Knowledge of principles and practices of data collection and report preparation.
Ability to provide effective oral and written communication; must be able to present information and speak effectively before large or small audiences.
Ability to communicate and collaborate effectively with all levels of County staff, officials, neighborhood leaders and the public.
Ability to relate effectively with people from a variety of backgrounds.
Ability to manage multiple projects in a fast-paced environment.
Ability to work in a progressive and team-oriented environment.
Ability to elicit community and organizational support for County programs.
Ability to exercise appropriate level of initiative and judgment to make decisions within the scope of assigned authority.
Ability to handle sensitive issues with tact and diplomacy.
Ability to provide excellent service to the community; promote a positive and professional image of the County.
Skill in using general office equipment including computers and various software applications, including Microsoft Office Suite (Word, Powerpoint, Excel, Outlook).
Skill in developing and writing concise, comprehensive, and understandable public information materials.
The classification is typically performed in an Office environment. In addition, local travel within the community may be present on a continuing basis.
1) Bachelor’s degree in communications, public affairs, public administration, or
2) Three (3) or more years’ professional experience working in community engagement or public relations that include leading community outreach projects.
3) OR have a combination of education, training and work experience that is equivalent to #1 and #2 above that provides the requisite knowledge, skills and abilities for this job.
4) Valid Georgia Driver’s License.
1) Possession of a certificate in public engagement preferred.
2) Program Management Professional Certification (PgMP) or Project Management Professional Certification (PMP) or related certification preferred.
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