As a Collector you are responsible for assisting delinquent customers to bring their accounts current. Collectors will need to effectively communicate with customers via telephone; excellent verbal and written skills are required. You will actively listen to customers in order to provide solutions and programs that best fit the customer’s needs. Collectors must ensure compliance with all company, state and federal regulations.
Sallie Mae’s benefits include:
Knowledge, Skills and Abilities:
After Training period (Primarily Remote)
What You’ll Get at Sallie Mae:
Paid parental leave
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Preferred dress code
Business (business suit, tie)
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.
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