Did we say $5,000 Sign-On Bonus? Yes we did!
Charter Communications is building a new team of Senior Talent Sourcing Partners in our Stamford office to discover great talent for the Customer Operations Business Unit. As a member of the Human Resources community, this role will focus on the proactive sourcing of high quality talent for Customer Service positions across the U.S.
This role will have ownership of search strategies within identified markets, proactive outreach and initial candidate assessment. In addition, you will ensure a continued flow of high quality candidates through the process and creation of a strong talent pipeline for future growth. The ideal candidate will have a deep understanding of how to provide market intelligence answers, develop robust sourcing strategies and be a thought partner on finding our future Customer Service talent.
WHAT YOU WILL BE DOING:
Introduce high quality candidates into the funnel for Customer Service roles.
Partner with internal hiring managers and HR to understand the role requirements, candidate profile for key positions.
Source passive candidates through video interviews, direct channels, social media, internet sourcing, talent mapping and relationship building from various diversity channels.
Clearly articulate and sell the Spectrum employee value proposition via candidate interaction, networking events, etc.
Partner with the Recruitment Marketing Specialist to help drive the social media strategy to continually promote the Spectrum brand.
Build talent pipelines to fill current and future roles through leveraging user groups, blogs, local community outreach and networking events.
Generate candidate interest through creative marketing and social media messaging.
Actively track, manage and report on candidate pipelines through the applicant tracking system.
Identify future talent needs and proactively develop talent pool.
Perform other duties as required.
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
Demonstrated research and candidate generation skills
Critical thinking and analytical skills
Familiarity with current and emerging direct sourcing techniques
Demonstrated understanding of how to effectively leverage social media for recruitment
Ability to articulate and understand the specific role requirements
Polished interview skills and telephone manner with behavioral based interviewing experience
Ability to problem solve and think creatively around strategies to identify quality talent
Ability to prioritize and organize effectively
Ability to maintain confidentiality of information
Ability to analyze and interpret data to identify trends
Ability to work independently
Proficiency with MS Office
Bachelor’s degree in relevant field or equivalent experience
Related Work Experience
4+ Years of Recruiting or Talent Acquisition experience required with proven success in utilizing a range of direct sourcing tools. Experience in Fortune 500 Company preferred.
Travel as required
HRC330 323772 323772BR
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