Travis County Hiring for Training & Education Coordinator Job at Austin, TX Full Time

Join our team at Travis County and you can make a real difference in the lives of people living in our community. We offer a competitive salary, flexibility, and rich benefits including a defined retirement plan.

Coordinates all phases of activities and functions associated with a social services program or programs. Performs consultative, technical, and administrative work in the planning, development, coordination, implementation and monitoring of a program. Ensures that program goals and objectives are accomplished in accordance with established priorities. Analyzes program issues, completes policy and program analysis, conducts program research, and presents program-related training and education. Typically supervises additional program staff.

Distinguishing Characteristics:
This is the third in a series of three social services program-related job classifications within the Social Services job family. This classification is responsible for coordinating, participating in and monitoring the activities and functions of a social services program or programs. This classification is distinguished from a Social Services Manager which has responsibility for an entire work unit. The Social Services Program Coordinator typically coordinates larger and more complex programs than a specialist, senior or lead staff position. This classification may require a flexible work schedule to meet the needs of the department.

• Develops, coordinates, and implements effective training on youth development, civic/community engagement, leadership skills development, juvenile anger management, drug and alcohol prevention, health and safety, volunteer management, and collaboration building with public and non-profit organizations to provide resource linkage for youth.
• Develops and prepares training curriculum, course outlines, instructional methods, training aids, and other materials.
• Markets, conducts outreach to, coordinates, and schedules trainings with clients, agencies, business sector, and other audiences.
• Identifies the need for training. Leads group facilitation. Evaluates effectiveness of training programs. Skilled in a variety of training methods, including technology-based learning, in-person, coaching or mentoring, group discussions and activities.
• Participates in related community-wide strategic planning.
• Performs other job-related duties as assigned

Education and Experience:
Bachelor’s degree in Social or Behavioral Sciences or a directly related field AND five (5) years’ experience in social services or a directly related field, including experience coordinating a program;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Dependent on department or division employed, the following certifications may be required:
Licenses, Registrations, Certifications, or Special Requirements:
Licensed Chemical Dependency Counselor (LCDC);
OR,
Qualified Credentialed Counselor (QCC).
Licensed Social Worker (LSW);
OR,
Licensed Master Social Worker (LMSW).
Licensed Professional Counselor (LPC).
Licensed Clinical Social Worker.

Valid Texas Driver’s License.

Preferred:
Master’s degree in Social or Behavioral Sciences or a directly related field.
Fluency in spoken Spanish.

Knowledge, Skills, and Abilities:
Knowledge of:

• Supervisory principles, practices and techniques.
• Program coordination and oversight techniques.
• Policies, practices and procedures within area of assignment.
• Federal, State and Local program laws and requirements.
• Advocacy groups, social service providers and community outreach organizations.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
• Restorative Justice practices and dialogue.

Skill in:

• Program planning, development, monitoring and evaluation.
• Conducting education and training sessions and public speaking presentations.
• Referring clients to appropriate social services organizations and programs.
• Problem-solving and decision-making.
• Monitoring and recommending program expenditures.
• Both verbal and written communication.

Ability to:

• Coordinate, supervise and evaluate program staff and activities.
• Analyze, research and evaluate findings.
• Prepare administrative and statistical reports.
• Serve as technical consultant and liaison.
• Work with clients to facilitate access to social services programs and resources.

Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: 8:00 AM to 5:00 PM; Monday through Friday; works some nights and weekends

Department: Health & Human Services

Location: 5325 Airport, Austin

Criminal, Driving, Education, Employment Background Check Required