UG Hiring for Human Resources Generalist Job at San Francisco, CA Full Time

Position Summary

The Human Resource Generalist is responsible for performing HR-related duties on a professional level and works closely with Local Leadership team and HQ HR team in supporting the operation. This position carries out responsibilities in the following functional areas: employee/labor relations, training, performance management, on-boarding, policy implementation, recruitment, safety, and employment law compliance.

The HR Generalist position is an ideal role for an individual who has a strong working knowledge of Human

Resources practices and principals and is ready to expand their knowledge and learn. The individual must have a strong service approach; ability to work in a fast-paced environment independently and on multiple projects and initiatives; maintain the day-to-day administrative functions of the department; ability and enthusiasm for learning; a strong service approach and attention to detail. UG2 is a dynamic and exciting organization that values employee satisfaction, growth and development.

Job Responsibilities

Responsible for working with our operations team, and the union to address high level Human Resources needs, including but not limited to:

• Maintains knowledge of law, regulations, and best practices in employment law, human resources and talent management.
• Resolves complex issues related to the development and implementation of HR processes, ensuring compliance with state and federal laws and regulations. Provides information and orientation regarding Human Resources programs and policies
• Create and distribute internal communications regarding status changes, benefits, or company policies
• Use your proven and proficient knowledge of FMLA, ADAAA, EEOC and multi-state compliance regulations to identify trends, provide recommendations, and develop action plans
• harassment and assist in any necessary investigations and disciplinary actions.
• Maintain employee personnel records
• Process complaints regarding sexual harassment, discrimination, or other instances of workplace
• Serve as an Employee Relations expert, providing guidance on employee concerns and fact-finding interviews and investigations. Own all West Coast ER/LR cases, documenting investigation findings, resolving employee concerns and keeping accurate records.
• Act as a champion for compliance, helping to interpret, recommend, review and draft updates company policies and processes, ensure consistent application, alignment with company priorities, and educate Operations Leadership.
• Monitor staffing levels, turnover and retention and proper structure at all levels. Work with

Operations Leadership to find root cause issues and provide guidance for improvement as needed.

• Facilitate ongoing Talent Strategy and Bench Strength to ensure accurate assessment of talent to meet the business needs and development of plans to improve the bench. This includes point in time assessment of performance, skill assessment, updating talent pools and readiness of talent.
• Development and facilitation of training on a variety of employee relations topics including performance management, performance improvement and corrective action processes, harassment, EEO regulations and other related ER topics

Rev. 12/2021

• Conduct exit interviews and recommend corrective action if necessary
• Provides day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Manages documentation and storage of all HR document repository
• Keep abreast of human resource programs, activities, policies, and procedures to make recommendations, changes or innovations based on internal needs and external market data.
• Consistently demonstrate high standards of integrity by supporting the UG2 mission, vision and values and adhering to company policies
• Maintains high regard for employee privacy in accordance with applicable policies and regulations
• Performs other related duties and functions as assigned by management
• FMLA guidance and support, when necessary
• Actively involved in onboarding processes and activities, including but not limited to:

o Submission and review of background check reports
o Verification of I-9 documents o Communication with managers to gather critical documents and information (new hire applications, employment authorization cards, Work Opportunity Tax Credit (WOTC) related documentation, I-9’s, etc.)
o Meeting with new hires and employees to assist in completing job applications and to fulfill onboarding requirements (English and Spanish) o Assisting with large scale hiring meetings and orientations to support large onboarding’s of new accounts (night and weekend work sometimes required)

• Create and distribute internal communications regarding status changes, benefits, or company policies
• Manages documentation and storage of all HR document repository
• Maintains knowledge of trends and changes in human resource legislation, educates management, and assists in performing internal audits to ensure compliance with state and federal laws and company policies

Operations Support:
o Safety Program Oversight o Aid leadership in developing and effectively implementing a training program and strategy
o This includes dispersing training materials, creating a more formalized program and training schedule with managers
o This also includes tracking safety training completed at relevant sites

• Conduct exit interviews and recommend corrective action if necessary
• Experience in multi-state, multi-unit operations
• Performs other duties as assigned

Position Requirements

• 5-7 years of human resources experience in a generalist role with an interest in growing
• Bachelor’s degree or equivalent years of experience
• Demonstrated interpersonal, presentation, and organizational skills

• The ability to handle multiple projects/tasks, prioritize work and meet deadlines
• Demonstrated effectiveness in written and verbal communication
• Proficiency with MS Office
• Ability to be flexible, self-directed, motivated and able to interact with employees at all levels
• Ability to work in a fast-paced environment and set and manage multiple priorities simultaneously, with a high tolerance for interruptions
• Must demonstrate strong collaborative skills and teamwork and consistently exhibit excellent attention to detail and ability to work independently
• Demonstrated ability to handle confidential and sensitive information with a high level of integrity and complete confidentiality at all times
• Ability to travel up to 20% of the time
• Bilingual (English and Spanish) required

Job Type: Full-time

Pay: $75,000.00 – $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: Multiple Locations